Question 1

How much does it cost a venue to host a machine?

Accepted Answer

Nothing. We fund the machine, install, stock, and service. You provide the floor space and power.

Question 2

How does revenue share work?

Accepted Answer

We split monthly revenue with the venue. Splits vary by foot traffic and machine type — we'll quote you a number before signing.

Question 3

Who restocks and services the machines?

Accepted Answer

We do, on a scheduled route. Telemetry tells us when product is running low so refills happen before you'd notice.

Question 4

What payment methods are supported?

Accepted Answer

Every machine ships with Nayax cashless — tap card, Apple Pay, Google Pay. Coin-only is available on request.

Question 5

How long is the contract?

Accepted Answer

Flexible. Most venues sign 12 months with a 30-day exit clause. Custom terms available.

Question 6

Are the machines insured?

Accepted Answer

Yes. We carry full public liability and asset insurance on every deployed machine.

Question 7

How much space do I need?

Accepted Answer

Most machines take 1–2 square metres. Capsule towers are smallest; plush cranes need a bit more room.

Question 8

How quickly can you install?

Accepted Answer

Usually within 2–3 weeks of signing — sometimes faster if we have a machine ready in your state.

Question 9

Can I get a custom-branded machine?

Accepted Answer

Yes. We do branded wraps, custom prize mixes and bespoke builds for larger venues.

Question 10

Do you operate outside Australia?

Accepted Answer

Not yet — we're Australia-wide for now.

Questions, answered.

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